Question 1

What do I need before my first lesson?

Accepted Answer

You'll need a valid provisional driving licence. You can apply for one at gov.uk if you're 15 years and 9 months old, and start driving at 17. Make sure to bring your licence to every lesson.

Question 2

How do I book lessons?

Accepted Answer

Simply enter your postcode on our booking page, choose your lesson package, and we'll match you with a local DVSA-approved instructor. You'll receive a confirmation within 24 hours.

Question 3

How much do driving lessons cost?

Accepted Answer

All our lesson packages are flat £47/hr manual / £49.50/hr automatic — same per-hour rate whether you book 10 hours or 48. Packages start at £470 (10h) and run through £2,256 (48h). Every course includes free Test Booking Assist — since May 2026, only you can book your test, so we guide you on timing instead of charging an add-on for it. Check the pricing page for the full grid.

Question 4

Can I choose my instructor?

Accepted Answer

We carefully match you with an instructor based on your location and availability. If you're not happy with your match, let us know and we'll find you a better fit.

Question 5

How long is each lesson?

Accepted Answer

Standard lessons are 1-2 hours. We recommend 2-hour lessons as they're more effective - you spend more time driving and less time on pickups. Intensive courses may have longer sessions.

Question 6

Where will my lessons take place?

Accepted Answer

Your instructor will pick you up from home, work, or another agreed location. Lessons cover a variety of road types and conditions to prepare you thoroughly for your test.

Question 7

What car will I learn in?

Accepted Answer

Our instructors use modern, dual-control vehicles. Most are manual, but automatic options are available. Let us know your preference when booking.

Question 8

What if I'm nervous?

Accepted Answer

Completely normal! Our instructors are trained to work with nervous learners. They'll start at your pace and build your confidence gradually. Many students find their nerves disappear after the first 15 minutes.

Question 9

Do I need to pass my theory before practical lessons?

Accepted Answer

No, you can start lessons before passing your theory. However, you must pass the theory test before booking your practical test. We recommend starting theory study early.

Question 10

How do I book my theory test?

Accepted Answer

You book directly through the DVSA at gov.uk/book-theory-test for £23 — since May 2026, only you can book, change or cancel a test, so we no longer take payment for this on your behalf. Your instructor will advise when you're ready to book.

Question 11

How long is my theory test valid?

Accepted Answer

Your theory test certificate is valid for 2 years. You must pass your practical test within this time, or you'll need to retake the theory.

Question 12

How many lessons do I need before my test?

Accepted Answer

The average learner needs 45 hours of professional tuition plus 22 hours of private practice. However, everyone's different - your instructor will advise when you're test-ready.

Question 13

How do I book my practical test?

Accepted Answer

You book directly through the DVSA at gov.uk/book-driving-test — since May 2026, it's the law that only you can book, change or cancel your test. The test costs £62 (weekdays) or £75 (evenings/weekends). Your instructor will sign off when you're ready and help you choose a suitable test centre — that's free Test Booking Assist, included with every course.

Question 14

What happens on test day?

Accepted Answer

Your instructor will typically take you for a warm-up lesson before the test. The test lasts about 40 minutes and includes an eyesight check, 'show me tell me' questions, and independent driving.

Question 15

Can I use my instructor's car for the test?

Accepted Answer

Yes, most learners use their instructor's car for the test. Discuss this with your instructor when planning your test date.

Question 16

How do I cancel or reschedule a lesson?

Accepted Answer

Contact your instructor directly or through our platform. We require 48 hours notice for free cancellation. Less notice may result in charges.

Question 17

What if my instructor cancels?

Accepted Answer

We will do our best to reassign you to another local instructor. If we cannot reassign you and you have undelivered lesson hours, those hours are refundable to your original payment method. Deposits are not refunded once an instructor has already been assigned — see our Money-Back Guarantee page for the full policy.

Question 18

Can I change my lesson package?

Accepted Answer

Yes, you can upgrade your package at any time. Contact us and we'll apply any remaining credit to your new package.

Question 19

What payment methods do you accept?

Accepted Answer

Your deposit (40% of the package, £40 minimum) is paid online through Stripe — all major credit and debit cards are accepted, plus Klarna 3-month split on orders over £700. The remaining balance is paid to your instructor directly (cash, bank transfer, or card at their discretion) as your lessons are delivered.

Question 20

Is my payment secure?

Accepted Answer

Yes, all payments are processed through Stripe, a PCI-compliant payment provider. We never store your full card details.

Question 21

Do you offer refunds?

Accepted Answer

Our 45-day money-back guarantee covers deposit refunds if we cannot match you with a DVSA-registered instructor within 45 days of confirming your preferred test date. Once your instructor is assigned, the deposit covers acquisition and onboarding costs and is non-refundable, but any lessons you have not yet taken can still be refunded. See our full Money-Back Guarantee page for exclusions.

Frequently asked questions

Getting Started

During Your Lessons

Theory Test

Practical Test

Cancellations & Changes

Payment

Still have questions?

Ready to Start Learning?